PPAS | Alabama Central reviews

Premier Pools & Spas | Alabama Central
5★★★★★from 30 reviews

Latest reviews

Renee HughesGoogle ·
★★★★★

Building a swimming pool is a major investment, and choosing the right company makes all the difference. I wanted to take a moment to recognize the team that built my beautiful pool. From start to finish, their professionalism, craftsmanship, and attention to detail were truly appreciated. They took pride in their work and understood how important it was to bring our vision to life. It’s refreshing to work with people who care about the quality of their work and the satisfaction of their customers. The finished pool is a beautiful addition to our property, and we couldn’t be happier with the results.

Reply from PPAS | Alabama Central

Thank you, Renee, for your wonderful review. We truly appreciate you taking the time to share your experience with us. It means a lot to hear that our team's professionalism and craftsmanship made such a positive impact on your project. We're delighted that we could help bring your vision to life and that you are pleased with the final result. Our team takes great pride in their work, and it's rewarding to know that our commitment to quality and customer satisfaction resonated with you. We'll be sure to pass along your kind words to everyone involved in your project. We wish you many enjoyable moments by your beautiful new pool!

mattGoogle ·
★★★★★

We absolutely love our new pool! We were excited about the initial design Chip put together for us, but the end product far exceeded our expectations. They’re still working on our landscaping, but we can’t believe this is our backyard. We have been incredibly impressed with all of the teams Premier has sent to work on our project. Can’t recommend them highly enough!

Reply from PPAS | Alabama Central

Matt, Thank you so much for the review! We’re so happy to hear that your new pool exceeded your expectations and that you’re loving the transformation of your backyard. It was a pleasure bringing your vision to life, and we’re especially grateful for your kind words about our team. We can’t wait to see the finished space once the landscaping is complete. Enjoy your new backyard oasis! 🏊‍♂️☀️

Patrick GallowayGoogle ·
★★★★★

I cannot say enough about how awesome our experience has been! From first meeting, planning and install it has all been top notch. Premier saved us from our disaster of our last pool build which had to be totally torn out. The management, crews and all involved have been very attentive to detail. They listen to what you want and then will give you the pros/cons of those ideas in their opinion. The CAD drawings really helped us visualize what the end product would look like. We went with a pebbletec finish, it is absolutely beautiful. I would have no problem highly recommending Premier Pools in Pelham. Be sure and look them up, make sure you get the Pelham location! You will be pleased.

Reply from PPAS | Alabama Central

Patrick, thank you so much for the incredible review and for trusting us with your backyard project! We’re thrilled that the design process, CAD renderings, communication, and final PebbleTec finish exceeded your expectations. Our team takes a lot of pride in the details, and reviews like this truly make it all worthwhile. Thank you again for the recommendation and for allowing us to bring your vision to life. Enjoy your beautiful new pool for many years to come!

Timothy GawneGoogle ·
★★★★★

Absolutely the best. Reasonable price, easy to deal with, conscientious, reliable, no surprises, always kept us informed, fantastic pool, good eye for layout and proportion.

Reply from PPAS | Alabama Central

We’re thrilled to hear you had such a positive experience! It’s wonderful to know the process was smooth and that you’re enjoying your new pool. Thank you for your kind words and for choosing us!

robert montgomeryGoogle ·
★★★★★

These guys are great! One thing that drives me crazy is when a contractor says he’s going to be there and never shows or even communicates. This was not the case with Premier. George & Chip kept in contact with us through the whole process. Everything they said would happened was right on schedule like clockwork. We live on the side of a hill so our yard was a challenge but we couldn’t be happier with how our pool turned out. These guys are professionals and know what they are doing.

Reply from PPAS | Alabama Central

Robert, thank you so much for your wonderful feedback! We are thrilled to hear that you had a great experience and that George and Chip were with you every step of the way! We strive for great communication to make this process as easy and enjoyable as possible for you! We truly appreciate your trust in Premier and look forward to seeing you enjoy your beautiful pool for years to come!

Jason McLevaineGoogle ·
★★★★★

Our pool journey began late last summer with a consultation with Premier Pools. They designed a beautiful pool that exceeded our expectations. Working with James, Chip, George and all the other folks at Premier was a pleasure. The job done was beyond professional. They were easy to work with from the beginning, following through with every detail the job required. We couldn't be happier about our backyard investment. If you are looking to build a first class pool, use a first class pool company. That's exactly what you get with Premier Pools. They are FIRST CLASS all the way. Thank You Premier Pools, we love our new space! Jason and Amy McLevaine

Reply from PPAS | Alabama Central

Jason and Amy, thank you so much for your heartfelt review! We're absolutely honored to have been a part of your pool journey. It's wonderful to hear that the design exceeded your expectations and that James, Chip, George, and the rest of the team made the process enjoyable and seamless. Creating a space you truly love is what we strive for, and knowing you're thrilled with your backyard investment means everything to us. Your kind words about our team and service are sincerely appreciated. Enjoy your new space — and thank you again for choosing us!

Vickie HoneycuttGoogle ·
★★★★★

Can't say enough good things about this company! Chip Ferrell patiently guided me through the design process as I did a complete 180 from what I thought I wanted, to a design that made me much happier and looked spectacular in my backyard. The workmanship and technical aspects are above and beyond, which is the main reason I chose this company. A big shout out to George, the project manager. I am a first time pool owner and had almost no knowledge of pool operation or maintenance. George has the patience of a saint, answering the MULTITUDE of questions that I had and rapidly responding to all my texts and calls. So excited to start enjoying this pool and spa!

Reply from PPAS | Alabama Central

Thank you so much for your wonderful review! We're thrilled to hear that Chip, George, and the team were able to guide you through the design and build process, and that you're happy with the final result. It’s great to know that their patience and expertise made your experience enjoyable, especially as a first-time pool owner. We truly appreciate your trust in our team, and we hope you have many years of enjoyment with your new pool and spa!

Andrew CapstickdaleGoogle ·
★★★★★

Best experience we had with any contractor

Reply from PPAS | Alabama Central

Thank you so much for your amazing feedback! We are thrilled to hear that your experience with us was the best you’ve had with any contractor. We take great pride in delivering excellent service, and we’re so glad we could meet and exceed your expectations. If you ever need anything else or have more questions in the future, don’t hesitate to reach out. Enjoy your beautiful pool!

Birgit MGoogle ·
★★★★★

Chip is so knowledgeable and wonderful to work with. He genuinely wants to help you put together the perfect pool for you and your family.

Reply from PPAS | Alabama Central

Thank you for sharing your experience with Chip! We're thrilled to hear that you found him knowledgeable and wonderful to work with. It's our goal to help families create the perfect pool, and we're glad Chip could assist you in achieving that.

CustomerGoogle ·
★★★★★

This was an incredibly positive experience. I’m not supposed to say how quickly the pool was started and finished. But I WAS told that the process went very well since the property was always open to crews and I did not make any changes. From day one with Chip helping design the pool, to the crews, to project manager Ward, and finally the owner James, it was a smooth operation. Best quality pool I’ve ever owned. Thank you!!

George BowlingGoogle ·
★★★★★

This was an incredibly positive experience. I’m not supposed to say how quickly the pool was started and finished. But I WAS told that the process went very well since the property was always open to crews and I did not make any changes. From day one with Chip helping design the pool, to the crews, to project manager Ward, and finally the owner James, it was a smooth operation. Best quality pool I’ve ever owned. Thank you!!

Eddie TolesGoogle ·
★★★★★

An absolutely wonderful experience from start to finish. Chip, James and Ward are awesome. Every crew member that was at our house was professional and friendly. The whole process exceeded our expectations. We love our pool. Our back yard is our paradise now. Service and questions after the project was great as well. They’ve been very helpful with questions and guidance to insure that we are satisfied and educated on how to take care and Maintain the pool. Great Job to everyone involved. The best investment my wife and I have made for our home.

Leah BlackGoogle ·
★★★★★

I cannot say enough about Premiere Pools! Working with Chip to get just the right pool for us and then working with George during construction! They are professional and go beyond to make sure we are happy! Pool is beautiful and ahead of schedule!! Pool has been completed for a few months now and I’m still reaching out for questions on pool maintenance . They are always available and patient with my questions. I’d totally use them again!!!

Denise HGoogle ·
★★★★★

It’s like they were a cross between magicians and artists. How they came up with the design to, not just maximize the pool space for our historical Highland Park home’s backyard, but also make it look as if it has always been there, I’ll never know. But I watched it happen, from the rendering on a computer to what we have today. They made our awkwardly leveled back yard that includes a small guest house into a terraced oasis. The upper pool terrace transitions effortlessly to the front porch of the pool house, which further creates the appearance that the pool design occurred at the time the house was originally built (1909) or perhaps a couple of decades later as part of the roaring 20’s! We are beyond pleased. We’re absolutely thrilled. Thank you, James and Premier Pools and Spas!

Seth MillerGoogle ·
★★★★★

Procuring a pool is no easy feat. So many contractors and choices. I’m about halfway reality the build with these guys and I’m pretty impressed. Exceeding expectations and milestone dates. They have also minimized the damage to the yard and kept the site very very clean.

SapperGoogle ·
★★★★★

From initial consultation to final fill and startup, the Premier Pool team was great! We are first time pool owners and had a ton of crazy questions along the way but Chip, James, and Ward were all about helping us understand the process and give us peace of mind. There were hiccups with scheduling but it’s just the time we live in right now with worker shortages and supply chain issues. Either way our pool still got built faster than any other pool builder we contacted! Any issue we had, James was quick to jump on it and get it fixed! After relocating from the Midwest to Alabama, the Premier pool team gave my family something to anchor us here and set down roots. I went from public enemy number one in my house to Superman!! It was definitely money well spent on a great family investment with a great pool company! Again, I can’t say enough about the entire team, everyone was super friendly, super helpful, and put their heart in their work! We are already working out the details on our next project and upgrades!! Without a doubt, James and the team at Premier Pool and Spa are the only team I’ll trust with my pool and spa business! Edit 6/2023——had a few issues after install but James and his team were quick to resolve them.

KenGoogle ·
★★★★★

From initial consultation to final fill and startup, the Premier Pool team was great! We are first time pool owners and had a ton of crazy questions along the way but Chip, James, and Ward were all about helping us understand the process and give us peace of mind. There were hiccups with scheduling but it’s just the time we live in right now with worker shortages and supply chain issues. Either way our pool still got built faster than any other pool builder we contacted! Any issue we had, James was quick to jump on it and get it fixed! After relocating from the Midwest to Alabama, the Premier pool team gave my family something to anchor us here and set down roots. I went from public enemy number one in my house to Superman!! It was definitely money well spent on a great family investment with a great pool company! Again, I can’t say enough about the entire team, everyone was super friendly, super helpful, and put their heart in their work! We are already working out the details on our next project and upgrades!! Without a doubt, James and the team at Premier Pool and Spa are the only team I’ll trust with my pool and spa business! Edit 6/2023——had a few issues after install but James and his team were quick to resolve them.

Kayren DavisGoogle ·
★★★★★

We could not be happier with the pool or with the services provided! Between James, Chip, Ward, and Joel, all of the little details were taken care of and we never had to worry about a thing. They even referred an excellent landscaper that had our yard in shape in 2 days… just in time for Thanksgiving. They were all so kind that I feel like they became more like friends to us than contractors. I would definitely recommend them again and again!

Kayren LeMasterGoogle ·
★★★★★

We could not be happier with the pool or with the services provided! Between James, Chip, Ward, and Joel, all of the little details were taken care of and we never had to worry about a thing. They even referred an excellent landscaper that had our yard in shape in 2 days… just in time for Thanksgiving. They were all so kind that I feel like they became more like friends to us than contractors. I would definitely recommend them again and again!

Regan HewittGoogle ·
★★★★★

The most beautiful pools with the best management. They are there every step of the way and the quality is amazing!